Returns & Exchange
At akimpression, we are dedicated to ensuring a positive online shopping experience. Your satisfaction is our priority, which is why we have extended our return policy to provide you with ample time to enjoy our scents:
Extended Return Period: You can now return* or exchange products within 14 days of receiving them.
Product Condition: Please ensure the product is in its original packaging.
Documentation: Include the invoice and all original documents with your return.
Exceptions: We accept returns for product unavailability or manufacturing defects.
Order Cancellations: We reserve the right to cancel orders due to product unavailability or other valid reasons, and we will notify you via email.
Return Shipping: If you receive the wrong product, we will handle the return shipping.
Our customer service team is ready to assist you throughout the returns process.
For assistance with returns, please contact us at Support@akimpression.com.
*Returns and exchanges are not applicable for testers and bundles (only applicable for breakage).